Shipping policy

ProntoPack currently ships within the United States, priced in USD.

Shipping rates: Shipping for standard items is based on your order's total shipping weight: up to 5 lb - $9.99; 5 to 15 lb - $15.99; 15 to 30 lb - $24.99; 30 to 50 lb - $39.99; 50 to 100 lb - $69.99; 100 to 160 lb - $139.99; 160 to 250 lb - $199.99. Orders over 250 lb ship by freight, so checkout won't show a shipping rate. Email orders@tryprontopack.com or request a volume quote on our Wholesale page and we'll quote freight for you.

Oversize rolls (48-inch bubble wrap rolls and 1400-ft honeycomb rolls): These ship as oversize parcels. Rates are calculated per roll at checkout, starting at $39.99 for one roll, with a lower per-roll rate as you add rolls. Standard items in the same order ship at the standard rates above.

Freight items (polyethylene foam rolls): Foam rolls ship LTL freight, curbside delivery to a commercial address, starting at $129 for one roll. Freight rates are shown at checkout. Residential delivery, liftgate, or inside delivery may carry an additional carrier fee, and we will contact you before shipping if that applies. Ordering six or more rolls? Email orders@tryprontopack.com for a pallet quote - it is usually cheaper than the checkout rate.

Processing and dispatch: Most in-stock orders ship within a few business days. Custom-printed runs include a 48-hour digital proof followed by 5-7 business days of production before they ship.

Carriers and tracking: Orders ship via major carriers including FedEx, UPS, and DHL. You'll receive a shipping-confirmation email with tracking as soon as your order is on its way.

Questions about an order? Email orders@tryprontopack.com.